Returns Policy

14 Day In store return policy:

We have a “Change of Mind” returns Policy where you can return any full price item within 14 days of receipt for an exchange or credit note. 

Please be careful when trying on your items. We cannot accept returns on soiled items. Ensure that the item is unworn, unused, unmarked condition in the original packaging with all original tags still attached. You must also provide proof of purchase. We will refund the price you purchased your item at.

All goods will be inspected on return and we reserve the right to refuse a refund should the above conditions not be met.

Items returned outside of this time scale will not be accepted. 

Sale items are non-refundable.

Please note there is no legal right to a refund or exchange other than where the item has is found to be faulty. Therefore our “Change of Mind Policy” is offered in addition to your to your legal rights in accordance with Scots law. Any disputes arising in connection with these terms and conditions will be subject to the exclusive jurisdiction of the Scottish courts.

14 Day online return policy:

Please contact us by email at hello@streetstompers.co.uk to advise us that you wish to return your item, please quote your order number in your email. You must contact us within 14 days of receiving your item advising us of your wish to return the item. Your item must then be returned to us within 14 days of contacting us.

Please be careful when trying on your items. We cannot accept returns on soiled items.  Items must be returned in an unworn, unused, unmarked condition in the original packaging with all original tags still attached. Items returned breaching the above conditions will not be accepted for a refund as they are unsellable.

Please note we can not refund or exchange unwanted items after 30 days from the order being placed. 

Shipping is non-refundable.

Return procedure:

To return items please enclose your original invoice with your returned item. 

Please Note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We recommend that you use Special Delivery. The cost of returning the item to us is your responsibility. All returns should go to the address below:

Street Stompers, Berryden Retail Park, Aberdeen, AB25 3SG.

We will then refund the price you purchased your item at.

These terms will be governed by and construed in accordance with Scots law. Any disputes arising in connection with these terms and conditions will be subject to the exclusive jurisdiction of the Scottish courts.

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